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Carpet cleaning FAQ

Straight answers,
no runaround.

Everything people usually ask before booking: drying times, pets, pricing, scheduling and what we can and can't remove. Don't see your question? Call or text and we'll answer it.

Replies within the hour Upfront pricing Kid & pet safe
01

Booking & pricing

5 questions
How soon can you schedule a cleaning?

We usually have openings within 1–2 days. If we can fit you in the same day, we will.

How is pricing determined?

We walk through the job with you and confirm the price before any work begins. We will never recommend cleaning you don't need.

Do you offer free quotes?

Yes. Call, text, email or send the contact form with the rooms and any problem areas, and we'll get back to you with a price.

Can you clean more than one thing in the same visit?

Yes. Many customers book carpet, upholstery, rugs or ducts together. Let us know everything you'd like cleaned when you book and we'll plan the visit.

Are you licensed and insured?

Yes. We carry insurance for our team and the work we do in your home, and we guarantee your satisfaction. If something isn't cleaned the way you expected, let us know and we'll make it right.

02

Carpet cleaning

5 questions
How long does carpet take to dry after cleaning?

Most carpet is dry in 2–4 hours, depending on the fiber and thickness. Because we don't leave soap residue behind, there's nothing holding moisture in the carpet.

What kinds of carpet stains can you remove?

Most of them: pet accidents, food, drinks, ink and worn traffic lanes. Some oil-based stains are harder to remove, and dried paint usually won't come out. We'll tell you what to expect before we start.

How often should carpet be professionally cleaned?

We recommend every six months. That keeps most carpet manufacturer warranties valid and stops dirt from wearing into the fibers. High-traffic areas may benefit from quarterly cleaning.

Will there be a sticky residue?

No. We don't use soaps that leave residue behind, which is why carpet dries faster and stays clean longer.

Do I need to move furniture before you arrive?

Move small items and anything breakable if you can. We can work around larger furniture and will talk through what makes sense during the walkthrough.

03

Kids, pets & safety

3 questions
Are your cleaning products safe for kids and pets?

Yes. Everything we use is non-toxic and eco-friendly, and safe for people, pets and the environment. We do suggest keeping pets somewhere comfortable during the visit, since many don't like the sound of the equipment.

Can you get rid of pet odor, not just cover it?

Yes. Covering up smells only lasts so long. Our treatments remove pet odors from carpet and furniture instead of masking them.

Can my kids play on the carpet right after?

Once the carpet is dry, usually 2–4 hours, it's ready to use. There's no residue and nothing harsh left behind.

04

Tile, upholstery, windows & ducts

4 questions
How do you clean tile and grout?

With specialized steam-cleaning equipment that pulls dirt and grime out of the tile and the grout lines, so floors look restored within hours.

Can you clean my sofa or chairs?

Yes. We remove most stains from upholstery with our proven process, refresh the look and help extend the life of your furniture. Wool and silk rugs get a gentler, more careful approach.

Why clean air ducts and dryer vents?

Duct cleaning improves indoor air quality and keeps your HVAC system running efficiently. Dryer vent cleaning removes lint buildup that slows your dryer down and can become a fire risk.

How do you clean windows without streaks?

With ionized, purified water, which dries clear without leaving streaks or spots.

05

Commercial cleaning

3 questions
Do you clean businesses as well as homes?

Yes. We clean offices and commercial spaces across the Wasatch Front, with yearly, twice-yearly or monthly schedules to fit your business.

Do you work with property managers?

Yes. Property managers and landlords across the area use us for turnovers and regular maintenance cleaning.

What areas do you serve?

Davis, Salt Lake and Summit Counties, from Layton down to Draper and up to Park City. See the full list on our service areas page, or ask if you're not sure.

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Contact us

Still have a
question?

Book online, call, or send us a message. You'll get a clear price up front, kid-and-pet-safe products, and carpet that's dry in a few hours.

Appointments usually within 1–2 days, same-day when available.
Email: [email protected]

Request a free quote

Tell us a little about the job, including rooms, stains or pets, and we'll get back to you with a clear price.

We reply by text or email, usually within the hour during business hours.