Your information,
handled with care.

We collect information in three ways:

• You give it to us. When you request a quote, book online, call, text or email, you may share your name, phone number, email address, service address, and details about the job such as rooms, stains, pets or photos.
• Your browser sends it. Like most websites we receive technical information automatically: your IP address, browser and device type, the pages you view, and the site that referred you.
• Our booking partner collects it. When you book through our online scheduler, that information is collected by Housecall Pro on our behalf and shared with us so we can complete your appointment.

We do not ask for, and please do not send us, payment card numbers by email or text. Payments are handled through our secure booking and invoicing system.

We use your information to run the business you hired us for:

• Give you a quote and schedule your cleaning
• Find your home or business and complete the work
• Send appointment confirmations, reminders and invoices
• Answer your questions and follow up after a visit
• Understand how our website is used so we can improve it
• Keep records we're required to keep for accounting and tax purposes

If you're a past customer we may occasionally let you know about a seasonal reminder or offer. Every one of those messages tells you how to opt out, and one reply is all it takes.

We're a small local team and we mostly talk to customers by phone and text. When you give us your number through a form, a booking or a call, you're agreeing that we can contact you at that number about your quote and your appointments, including by text message.

Emails from us are about your service or, occasionally, a reminder or offer. Every marketing email has an unsubscribe link at the bottom.

We never sell, rent or trade your personal information. We share it only with the services that help us run the business, and only what they need:

We may also share information if the law requires it, to protect our rights or safety, or if the business is ever sold, in which case this policy would still apply to your information.

Our site uses a small number of cookies and similar tools:

• Essential cookies that make the site and forms work. These can't be switched off without breaking things.
• Analytics cookies (Google Analytics) that tell us, in aggregate, which pages people visit and how they found us. They don't tell us who you are.
• Embedded content such as the Google Map on our contact page and our online booking widget may set their own cookies, governed by those companies' policies.

You can block or delete cookies in your browser settings. The site will still work, though a few conveniences may not.

We keep customer and appointment records for as long as you're a customer and for a reasonable period afterward, so we can honor warranties, answer questions about past work, and meet accounting and tax requirements. Quote requests that never become appointments are kept for up to two years, then deleted. Website analytics are retained according to Google's default settings.

This site is served over HTTPS, our forms and booking system are encrypted in transit, and access to customer records is limited to the people who need it to do your job. No method of storage or transmission is perfectly secure, but we take reasonable steps to protect what you share with us and we'll tell you promptly if we ever learn of a breach affecting your information.

You can, at any time:

• Ask what information we have about you
• Ask us to correct or update it
• Ask us to delete it, subject to records we're required to keep
• Opt out of texts (reply STOP) or marketing emails (unsubscribe link)

Email [email protected] or call (801) 808-2792 and we'll take care of it, usually within a few business days. We'll never treat you differently for exercising these choices.

Our services and website are for adults. We don't knowingly collect information from anyone under 18. If you believe a child has sent us information, contact us and we'll delete it.

If we change this policy we'll update the date at the top of this page. If a change is significant, we'll say so here or let existing customers know directly.